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	<title>rebeccachapman.org &#187; Business</title>
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		<title>Go ahead, gab somewhere else. I dare you.</title>
		<link>http://www.rebeccachapman.org/go-ahead-gab-somewhere-else-i-dare-you/</link>
		<comments>http://www.rebeccachapman.org/go-ahead-gab-somewhere-else-i-dare-you/#comments</comments>
		<pubDate>Thu, 02 Sep 2010 00:00:31 +0000</pubDate>
		<dc:creator>rebecca</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Rants]]></category>
		<category><![CDATA[cube farms suck]]></category>
		<category><![CDATA[no privacy in the office]]></category>
		<category><![CDATA[noisy cube farms]]></category>
		<category><![CDATA[noisy offices]]></category>
		<category><![CDATA[rude people with cell phones]]></category>

		<guid isPermaLink="false">http://www.rebeccachapman.org/?p=447</guid>
		<description><![CDATA[The cube farm environment is already unpleasant enough with its ugly, drab walls and the steady, droning hum of incessant noise that sucks all the life out of people and turns them into brain-drained zombies, but at least once a week, something else happens. Someone answers a cell phone. No, I&#8217;m not talking about the people who [...]]]></description>
			<content:encoded><![CDATA[<p>The cube farm environment is already unpleasant enough with its ugly, drab walls and the steady, droning hum of incessant noise that sucks all the life out of people and turns them into brain-drained zombies, but at least once a week, something else happens.</p>
<p>Someone answers a cell phone.</p>
<p>No, I&#8217;m not talking about the people who are stuck in the cubes next to yours, and who are going about their daily activities, and happen to need to  answer a phone because you and your cube neighbors have no privacy whatsoever. Nope, that&#8217;s something that can&#8217;t really be helped until the cube revolution finally begins and all the cube walls are torn asunder and tossed into the bottomless abyss where they belong.</p>
<p>It&#8217;s not that at all. Not this time at least.</p>
<p>What it is is when someone not residing in the cube farm, who can&#8217;t live for 5 minutes without a device perma-attached to the eardrum, decides to take a call right outside your cubicle, where they&#8217;ll pace up and down gabbing and gabbing about all sorts of unimportant (to me and to most other people) things. Not only do I hear the gabber gabbing, but I also get to hear the person who is gabbing back from the other side. I may not have any clue who you are, but I do know what you&#8217;re having for dinner that night, and that you forgot to pick your daughter up from school, and even that you &#8220;really don&#8217;t have time for this conversation&#8221; because you&#8217;re in the middle of a very important meeting.  (Er&#8230;why did you leave the meeting to answer the phone? It&#8217;s called &#8220;voice mail.&#8221; Duh!)</p>
<p>I&#8217;ve heard that there is this big area called &#8220;the outdoors&#8221; (or even &#8220;elevator lobby&#8221;) that might be nicer than the nearby cube farm hallways for your private conversations. I unbelievably won&#8217;t be disappointed if I don&#8217;t find out about how you are angry about your speeding ticket, or happen to involuntarily overhear you getting into another argument with your dog. (Granted, <strong>that</strong> one would be more interesting than most of the others.)</p>
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		<title>The Love of Powerpoint is the Root of all Evil</title>
		<link>http://www.rebeccachapman.org/the-love-of-powerpoint-is-the-root-of-all-evil/</link>
		<comments>http://www.rebeccachapman.org/the-love-of-powerpoint-is-the-root-of-all-evil/#comments</comments>
		<pubDate>Tue, 31 Aug 2010 01:33:18 +0000</pubDate>
		<dc:creator>rebecca</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Speaking]]></category>
		<category><![CDATA[how not to use Powerpoint]]></category>
		<category><![CDATA[love of Powerpoint]]></category>
		<category><![CDATA[Powerpoint is evil]]></category>

		<guid isPermaLink="false">http://www.rebeccachapman.org/?p=439</guid>
		<description><![CDATA[Most are probably familiar with that verse from the New Testament that states, &#8220;The love of money is the root of all evil,&#8221; but I&#8217;m really beginning to wonder if that verse contained a typo, or if &#8220;money&#8221; was really symbolic of something else. Like Powerpoint. We&#8217;ve had all sorts of common, famous, and infamous [...]]]></description>
			<content:encoded><![CDATA[<p>Most are probably familiar with that verse from the New Testament that states, &#8220;The love of money is the root of all evil,&#8221; but I&#8217;m really beginning to wonder if that verse contained a typo, or if &#8220;money&#8221; was really symbolic of something else. Like Powerpoint.</p>
<p>We&#8217;ve had all sorts of common, famous, and infamous people stealing and committing fraud for thousands of years, but a whole host of crimes picked up tremendously once Powerpoint came into existence and people began to use and abuse it. (Bet Enron used Powerpoint<strong> lots</strong>!) Mind you, it&#8217;s not Powerpoint itself that is evil, but instead it&#8217;s the <strong>love</strong> of Powerpoint that is evil&#8230;and far, far too many people really, really, really, really love Powerpoint. (I think I might have left out a &#8220;really&#8221; in that last sentence, but let&#8217;s forge ahead instead of looking backwards and dwelling on it.)</p>
<p>It&#8217;s a detrimental and dangerous love.</p>
<p>How many of us have sat through a 90 minute class where the instructor threw up a set of Powerpoint slides and then droned and droned, reading right off of the slides for the entire class? *raises hand* How many of us in our various office environments have had Powerpoint presentations inflicted upon us, during which the presenter just read through a bunch of slides, punctuated every so often by a chart that is only mildly interesting (or comprehensible) to those of us who have taken an accounting or finance class or two, but a complete and utter bore to everyone else? *raises other hand*</p>
<p>This is a stick up! Hand over those slides!</p>
<p>Powerpoint is simply a tool to enhance the actual presentation. When there&#8217;s a presentation going on, we&#8217;re interested in the presenter and what the presenter has to say, and not in the slides. If it&#8217;s actually the slides that are important, just send them out and let us read them on our own time rather than requiring us to sit through yet another Powerpoint Storytime that is nowhere near as fun or interesting as storytime at the local library. Green Eggs and Ham is way cooler, and probably more valuable anyway.</p>
<p>If you must use Powerpoint, use the slides to creatively enhance the presentation instead of them being the main focus of the presentation. Use only one point per slide at maximum and don&#8217;t give everything away at once. Don&#8217;t allow Powerpoint to become your master as you cannot serve both God and Powerpoint.</p>
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		<item>
		<title>The Rise of Innovation Communities</title>
		<link>http://www.rebeccachapman.org/the-rise-of-innovation-communities/</link>
		<comments>http://www.rebeccachapman.org/the-rise-of-innovation-communities/#comments</comments>
		<pubDate>Thu, 26 Aug 2010 03:30:25 +0000</pubDate>
		<dc:creator>rebecca</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[innovation communities]]></category>
		<category><![CDATA[innovation culture]]></category>

		<guid isPermaLink="false">http://www.rebeccachapman.org/?p=414</guid>
		<description><![CDATA[Class started up again yesterday, and we have a weekly assignment to complete a point paper (a one page outline) of an article from the The Wall Street Journal. I chose one titled Who has innovative ideas? Employees. The idea in this article is that employees from all functions and ranks within a company can form innovation communities [...]]]></description>
			<content:encoded><![CDATA[<p>Class started up again yesterday, and we have a weekly assignment to complete a point paper (a one page outline) of an article from the <a href="http://online.wsj.com/">The Wall Street Journal</a>. I chose one titled <a href="http://online.wsj.com/article/SB10001424052748704100604575146083310500518.html?KEYWORDS=who+has+innovative+ideas">Who has innovative ideas? Employees</a>.</p>
<p>The idea in this article is that employees from all functions and ranks within a company can form innovation communities to come up with&#8230;you guessed it&#8230;innovations!  The trick is in getting everyone enthusiastically and voluntarily involved.</p>
<p>But how to do that when many employees of many companies are too afraid to voice their ideas and opinions? Employees also may not want to give away all of their ideas to a company for little or no real rewards.</p>
<p>One of the key characteristics of an innovative community is that it creates a space for innovation.  It creates a central meeting space where participants can safely go to discuss and exchange ideas with senior management. Employees would thus feel safe to innovate.</p>
<p>Now, while I think this meeting space is a good start, it doesn&#8217;t go far enough. Are participants supposed to leave innovation at the meeting room door as they exit and return to their regular duties? Innovation needs to permeate the entire corporate culture and not be limited to specific times and places. Employees need to feel safe to freely express themselves and their ideas at all times.</p>
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		<item>
		<title>A Thinking-Life Chain Model?</title>
		<link>http://www.rebeccachapman.org/a-thinking-life-chain-model/</link>
		<comments>http://www.rebeccachapman.org/a-thinking-life-chain-model/#comments</comments>
		<pubDate>Mon, 16 Aug 2010 11:30:51 +0000</pubDate>
		<dc:creator>rebecca</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Personal Development]]></category>
		<category><![CDATA[positive thinking]]></category>
		<category><![CDATA[service-profit chain]]></category>

		<guid isPermaLink="false">http://www.rebeccachapman.org/?p=326</guid>
		<description><![CDATA[Earlier this year, I wrote a mini-paper for class about a business model called the Service-Profit Chain. The idea is that if a business starts off strengthening the first link in the chain, internal service quality, and then strengthens each successive link in the chain, then the result will be greater revenue growth and profitability for the business. [...]]]></description>
			<content:encoded><![CDATA[<p>Earlier this year, I wrote a mini-paper for class about a business model called the<a href="http://en.wikipedia.org/wiki/Service-profit_chain"> Service-Profit Chain</a>. The idea is that if a business starts off strengthening the first link in the chain, internal service quality, and then strengthens each successive link in the chain, then the result will be greater revenue growth and profitability for the business. You can see an exhibit of the Service-Profit Chain model<a href="http://hbr.org/2008/07/putting-the-service-profit-chain-to-work/ar/1"> here</a>.</p>
<p>So over the weekend when I was reading John Maxwell&#8217;s<a href="http://www.amazon.com/Thinking-Change-Successful-Approach-andWork/dp/0446692883/ref=sr_1_1?ie=UTF8&amp;s=books&amp;qid=1281958017&amp;sr=8-1"> Thinking for a Change</a>, I read about his idea that if you want to change your life, then you will need to first change your thinking.  He details this change process in a series of six steps that initially seemed to me very similar to the Service-Profit Chain model:</p>
<p>Step 1: Changing your thinking changes your beliefs.<br />
Step 2: Changing your beliefs changes your expectations<br />
Step 3: Changing your expectations changes your attitude.<br />
Step 4: Changing your attitude changes your behavior.<br />
Step 5: Changing your behavior changes your performance.<br />
Step 6: Changing your performance changes your life.</p>
<p>There is a big difference though. With Maxwell&#8217;s steps, a person doesn&#8217;t need to proceed through each step, consciously changing and strengthening all of these areas. The idea is that if we learn to be a better thinker and improve the way we think, then the rest of these steps will happen automatically and our lives will have positive results.</p>
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