The cube farm environment is already unpleasant enough with its ugly, drab walls and the steady, droning hum of incessant noise that sucks all the life out of people and turns them into brain-drained zombies, but at least once a week, something else happens. Someone answers a cell phone. No, I’m not talking about the people who [...]
The Love of Powerpoint is the Root of all Evil
Most are probably familiar with that verse from the New Testament that states, “The love of money is the root of all evil,” but I’m really beginning to wonder if that verse contained a typo, or if “money” was really symbolic of something else. Like Powerpoint. We’ve had all sorts of common, famous, and infamous [...]
The Rise of Innovation Communities
Class started up again yesterday, and we have a weekly assignment to complete a point paper (a one page outline) of an article from the The Wall Street Journal. I chose one titled Who has innovative ideas? Employees. The idea in this article is that employees from all functions and ranks within a company can form innovation communities [...]
A Thinking-Life Chain Model?
Earlier this year, I wrote a mini-paper for class about a business model called the Service-Profit Chain. The idea is that if a business starts off strengthening the first link in the chain, internal service quality, and then strengthens each successive link in the chain, then the result will be greater revenue growth and profitability for the business. [...]
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