It is stated that employees leave managers, not companies, but many managers are clueless when it comes to creating a strong and vibrant workplace, and do not know why their employees keep leaving, or know why their employees are not engaged in their jobs.
Over this weekend, I started reading a book called, First, Break All The Rules, by Marcus Buckingham & Curt Coffman. (It’s actually the book they wrote before Now, Discover Your Strengths that I mentioned in my last post.) Through years of research (by the Gallup Organization), they came up with 12 basic questions, and employees needed to answer all of these questions with “strongly agree” in order to have a strong and vibrant workplace. These questions determined the difference between an average (or mediocre) manager and a great manager.
However, the core is in the first six questions. One of the most important responsibilities of a manager is to secure a “strongly agree” to each of these from their direct reports:
- Do I know what is expected of me at work?
- Do I have the materials and equipment I need to do my work right?
- At work, do I have the opportunity to do what I do best every day?
- In the last seven days, have I received recognition or praise for doing good work?
- Does my supervisor, or someone at work, seem to care about me as a person?
- Is there someone at work who encourages my development?
Where do you or your manager rank?
You might also like: